FAQs
Frequently asked questions
No, we do not sell directly to end-users or consumers.
Printik is a fulfillment service provider, working exclusively with retailers and resellers (we act as a dropshipper for your business).
To get started, you’ll need to sign a resale certificate during onboarding.
We process and ship orders within 2 business days to meet TikTok Shop’s SLA requirements. Our quick turnaround ensures that your customers receive their products on time with tracking number.
API Docs:
https://docs.printik.io
To check system status:
https://status.printik.io
Printik integrates seamlessly with major e-commerce platforms like TikTok Shop, Amazon, Etsy, Shopify, and more. We also offer open API and CSV import options for easy order management.
We offer a wide range of apparel, including T-shirts and hoodies, with more products coming soon to our catalog.
Yes, we support bulk order imports via CSV or API, making it easy to manage large volumes of orders, especially during peak seasons.
Direct-To-Film (DTF) printing is a high-quality printing technique that transfers ink directly onto film, which is then heat-pressed onto products. This method ensures vibrant colors and durable prints that meet industry standards.
We are committed to meeting TikTok Shop’s SLA requirements. If an order doesn’t meet the required shipping timeline due to our fault, we offer a money-back guarantee on the affected order.
Our main warehouse is in Houston, Texas. We also have an R&D and support center in Vietnam to provide comprehensive service and support.
No, there are no setup fees. You only pay for the orders you fulfill with Printik, making it cost-effective for sellers of all sizes.
No, we don’t ship outside the United States at the moment. Stay tuned for future expansion.